Senior Housing Officer Swindon Borough Council 

We learnt that no matter how small, each of the improvements in attitude and behaviour can accumulate into making a big difference.  These values are good for team morale and customer service.


In only a short time, I have seen the benefits to the team and going forward feel this is a fantastic way of getting the message across to individuals and teams about what the Council is aiming to achieve and how we all play a very important part in making that happen.